Our Team


At ACT, we know and live by our values.  Each member of the team is a critical contributor to our culture and has the power to make an impact on the business.  ACT was created around the expertise of a team of passionate and trusted partners with exceptional skills in coaching, training and consulting.  We draw on our teams unique backgrounds, personalities and perspectives, crucial to building the culture at ACT.

Erin Hutchins, MCC
Co-Founder, Trainer

Erin Hutchins is the co-founder of ACT and founder and owner of ACT Government Services. She is an Adjunct Lecturer at Brown University and a Master Coach through ICF. Erin has trained hundreds of individuals from organizations and the Federal Government to become certified professional coaches. She has coached senior executives, teams and large groups in maximizing their relationships and results as well as to become more ‘coach-like’ in their workplace interactions. Erin previously worked as the Director of Corporate for CTI and as a senior consultant for PwC.

Mike Hutchins, PCC
Co-Founder, Trainer

Mike Hutchins is the Co-Founder of ACT.  He is an Executive Coach and Adjunct Lecturer at Brown University. He has over 20 years consulting and coaching experience with PwC, IBM Business Consulting and KPMG, where he trained as a CPA / Chartered Accountant. He specializes in Change Management, Organizational and Instructional design, Strategy, Program Management and Leadership Development. Clients include: Vodafone, Nike Inc., Safaricom, O2, BBC, Wolseley, National Health Service, Novo Nordisk, Volvo, Alliance UniChem, Cemex, AECOM, CTI and American University.

Robin Rose, PH.D.,
ACC, Trainer

Robin is a highly skilled facilitator, educator and coach. She has worked in senior level positions and as an instructor at Brown University for 38 years. As a coach she works with executives from health care organizations, educational institutions and scientific and technology corporations. She is passionate about learning and helping others develop their practice of leadership.

Katie Johnson
Program Director

Katie is Director of Client Relations for ACT. She serves as the liaison between ACT and its clients, ensuring excellent customer service and customer satisfaction. Katie brings over 10 years of Sales & Marketing and consulting expertise, most recently working for PwC. She specializes in maintaining and developing client business relationships.

Denise Minor, CPCC,
Trainer

Denise spent over 28 years as a Special Agent with the Federal Bureau of Investigation (FBI). As a certified FBI instructor, she worked as a facilitator for the FBI’s leadership development program team.

Denise provides leadership development training to corporate and government organizational clients looking to achieve a higher level of performance through experiential-based learning and executive coaching. Areas of expertise include diversity and inclusion, women in leadership, professional and personal effectiveness and applied leadership development.

Clients include the Department of Commerce, Vaya Pharma, Environmental Protection Agency, IHG, and Georgetown University.

L.A. Reding,
M.Ed., MCC, Trainer

L.A. specializes in working with global leadership, as a coach and trainer. She has spent the last 26 years engaged in the exploration of cutting-edge technologies for change. L.A. is a Master Certified Coach. Her specialties are: long-term excellent performance, sustainable self-motivated change and leadership development. Clients include: IBM, Microsoft, Gore, Cargill, Marriott Hotels, Herman Miller, the MS Society, Boeing, AstraZeneca Norway, Fidelity Investments.

Ashley Abbott, PCC, B.Sc. Honours, Trainer

Ashley has 20 years of experience in enterprise software, professional services, and digital marketing, and has held leadership roles in operations, client portfolio management, consulting practice management and project delivery in both corporate and startup environments. He has led enterprise software implementations for many Global 2000 companies
such as IBM, Citibank, British Airways, Best Buy, Merck, REI, and L’Oréal. He is a coach and facilitator with clients such as Rexall, Government of Ontario, Molson Coors.

Bonnie K Hill,
PCC, MSW, Trainer

Bonnie is passionate about her work as an executive coach and trainer. Bonnie specializes in leadership development and has extensive experience supporting leaders in increasing organization competencies, achieving organizational results and leading with impact. Clients have included Senior Executives, political appointees, and other leaders in HUD, USDA Forest Service, General Service Administration, HHS, Dept of Ed., NSA, DoD, Army, FDA and other government agencies. Bonnie has also worked with clients in hospitals (Children’s National Medical Center, D.C.), industry (Best Buy) and non profit organizations such as MercyCorps and FHI360.

Caroline Gayton, Director of Marketing

Caroline is the Director of Marketing for ACT.  She has worked in marketing and communications/PR for over 20 years and has experience working in many sectors including business travel, automotive, electronics, the fitness industry and online education.  Caroline is naturally inquisitive and has a passion for social media, she brings with her experience of curating content and design thinking. Outside of work, Caroline is an indoor cycling instructor but she loves to spend her time outdoors in nature with the family or on the bike. 

Diana Simmons
Program Coordinator

Diana is our Program Coordinator for ACT. She has over 14 years of customer service and office administration experience and maintains the positive flow of communication between ACT and its clients. She supports the Program Director through positive interactions with, staff, business partners, and our clients from the beginning of their enrollment until the successful completion of their program.

Szos St. Germain,
PCC, Mentor Coach

Szos, based on the west coast on Vancouver Island, is a masterful leadership coach and trainer who leads the way with his heart. Szos has worked with prominent leaders and teams across a broad spectrum of organizations including the Department of Defense, Brown University, Stantec, Teach for America, and Open Media Foundation.

 

Laura Profumo, Enrollment Coordinator

Laura is a Program Coordinator for ACT. She has experience in the Health & Wellness field, where she has worked for Progressive Health, Capital Rowing Club, and Plus One Fitness. While working as a health and wellness professional, she developed a broad range of knowledge and skills with ultimate goal of improving the lives of others.

Stephanie Lovinger, PCC, Trainer, Mentor Coach

Stephanie Lovinger, CPCC, PCC is an Executive and Personal Coach specializing in Leadership Development, Change Navigation and Mid-Career Transition. She supports people as they make changes in situations, behavior and communication in the workplace and elsewhere. She has worked with clients in Government, Private Sector and Not-for-Profit organizations since 2001. She has been training and mentoring individuals and groups as they develop coaching skills since 2007. Prior to coaching she worked for a number of Fortune 500 and smaller organizations in sales, management and communication skills training roles.

Adam Kugajevsky, ACC, Program Adviser, Trainer

Adam has consulted and coached on leadership, change, and strategy for over fifteen years, and he is passionate about helping people and organizations change for the better. Over his commercial and federal government consulting career, he has worked with all leadership levels across organizations large and small. As a coach, he focuses on helping people and organizations become more effective and higher performing through understanding how their values align with their work, and committing to and realizing lasting change. He has worked with clients in the U.S. Agency for International Development, Department of State, Department of Labor, Federal Aviation Administration, Department of Agriculture, U.S. Army Corps of Engineers and more, in addition to non-profit and commercial clients. 

Miriam Discenza, Finance Manager

Miriam manages the accounting and financial planning functions for ACT. With an experience base that includes auditing, government contract accounting, and financial reporting, as well as general bookkeeping functions for multiple startups, Miriam applies her expertise to support ACT’s dynamic and innovative engagement model. Miriam holds a BA in Economics from Washington & Lee University.

Michelle Hollingshead, MCC, Trainer

Michelle coaches and consults with executives, managers, and teams in Fortune 500 companies, privately held companies, and non-profit sectors. Michelle began her career in multicultural education before transitioning to coaching, consulting, and entrepreneurship. She holds a Master Certified Coach (MCC) credential through the International Coaches Federation, a Masters of Education in Curriculum Development from Lesley University and has extensive training in yoga, meditation and mindfulness practices.

Organizations she has worked with include Procter & Gamble, Microsoft, Facebook, Amazon, Lexmark, Western Union, Cisco, Cigna, Nationwide Insurance and others.  

Nancy McCabe,
PCC, Mentor Coach

Nancy has been an ICF certified coach., since 2000.  Her 20-year career in the entertainment industry inspired her collaborative and creative approach to executive coaching. Her primary focus is on helping executives and teams gain effective leadership skills, to communicate with clarity and impact and to develop and sustain successful relationships up and down the corporate ladder.

Nancy’s executive coaching clients span the corporate worlds of media, financial, technology and retail companies and the nonprofit sector. Her clients include:  ACLU, AIG, Capital Group, Converse, ESPN, IMAX Films, Legal Zoom, Nickelodeon, NBC, Nike, Sony Pictures, Stantec, Warner Music Group, Universal Music Group and Viacom.

Leonid Frolov, PCC, Mentor Coach

Leonid Frolov, PCC is a coach and leadership trainer, mentor and cultural diversity consultant in public and private sectors. He has been coaching executives at the World Bank Group, Cargill, UNICEF. The range of the industries where he has clients spans from aerospace to agriculture and US Government. His is passionate about bringing cultural fluency as one of the key components in growing leaders.

Vicki Jordan, ACC, Trainer

Vicki served 40 years as an Intelligence Officer with diverse experience to include the U.S. Army, National Security Agency (NSA), and USCYBERCOM. Throughout her career she held leadership positions at various levels of the organization and served the last decade of her time at NSA as a member of the Defense Executive Service (DISES); taking on many challenging Senior level roles and consistently mentoring and coaching team members, colleagues, and future leaders in the Intelligence Community. She is passionate about learning and dedicated to helping others develop their leadership skills. Vicki coaches individuals and teams in both the government and corporate arenas and is delighted to be a trainer for the Leader as Coach program.

Sydney Wiecking, PCC, Trainer, Mentor Coach

Sydney has more than 30 years of experience educating, executive coaching and facilitating experiential leadership development in the non-profit, education, government and private sectors. She brings both a passion and a commitment to the processes of growth and transformation in her clients. Her expertise working in a diversity of cultures with both individuals and teams as they navigate change, has provided her the opportunity to work globally.

Michelle Goss, PCC, NLCP Partner

Michelle is ACT’s partner in the Next Level Coaching Program. Michelle is a self-proclaimed “personal growth geek” who read her first self-help book at the age of 12, setting the stage for a lifelong commitment to growth and spirituality. Since 1998, she has coached groups and individuals to experience greater levels of happiness and success by blending universal, spiritual principles with practical action. She is known for her lively, unconventional approach and has been called “magical,” “transformative,” and even “a lifesaver”.  

Corporate clients include: The Coca-Cola Company, IBM, Herman Miller, EarthLink, Donaldson Companies, Georgia Pacific, Post Properties, Fairview Healthcare Systems, MidMichigan Health Services, Park Nicollet Health Services, W. L. Gore & Associates, Bonnell Aluminum, Kaiser Permanente, Cargill, Georgia Institute of Technology, and Twitter

Jeanine Mancusi, LLMC, CPCC, NLCP Partner

Jeanine is ACT’s partner in the Next Level Coaching Program. Jeanine has been devoted to adult learning and effective training for more than thirty years. She trained hundreds of coaches before bringing her skills and passion to the Lucid Living and Coaching Transformation curriculum.

As a masterful coach and truth-teller, Jeanine maintains a robust coaching practice, bringing warmth, humor, and commitment to every client. Clients include professionals at Amazon, Google, Pinterest, Square, Facebook and Twitter as well as leadership teams at Wells Fargo Bank and Marriott Bonvoy Hotels

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