ACT provides and supports the design and navigation of change initiatives. With a rigorous assessment of your industry context, we can tailor leadership and coaching programs to your needs. Our partial client list includes: Nike Inc., PVH, UNICEF, Stantec, Brown University, Twitter and PwC.
ACT has trained over 500 senior leaders within the government to be Leadership + Performance Coaches and over a 1,000 leaders to become more ‘coach-like’. We offer our Leadership and Performance Coaching Certification Program for individuals within the government who are seeking a professional, associate-level coaching certification with the International Coach Federation (ICF). We offer our Leader as Coach programs for government leaders and managers who are seeking to be more coach-like as a leader. Our partial client list includes: Department of Defense with focus on Intelligence agencies, Department of Homeland Security, Treasury Executive Institute, Department of Education, and the Farmers Credit Administration.
Erin Hutchins, dba ACT Government Services is a women-owned small business.
UEI: WBR9LSFQMNF8
The Leadership and Performance Coaching Certification Program (LPCC) is contextualized to your organizational needs. The LPCC program is a six-month program that can be delivered in-house (virtually or in-person) to up to 25 participants.
The Leader as Coach Program (LAC) is a highly-experiential program that will develop your leaders to become more ‘coach-like’ using concepts that are grounded in developmental psychology, neuroscience, and research in leadership effectiveness. The LAC program can be delivered in two or three days online or in-person or spread out over 2 months online in smaller session delivery increments.
We partner with you to provide customized 1:1 coaching engagements at all organizational levels. Our 1:1 coaching is customized to your needs. We will hand select an executive coach based upon your needs.
Our coaches empower clients to find their own answers, to discover their own resourcefulness – all in the service of improving performance, attaining goals and achieving results.
We partner with you to understand your team’s unique needs. From there, we customize team coaching engagements to help the team work towards a common objective and achieve their desired results. The role of an ACT team coach is twofold: firstly to create an environment of safety for all voices to be acknowledged and then to build a structure that supports alignment and commitment to a chosen course of action.
Case Study 1: Leadership Development & 360 Leadership Assessment
Name of Program: Leader as Coach
Client: Ivy League University Executive MBA Program, from 2016-2018
Description: Leadership Circle Profile 360 Assessment and coaching to a cohort of 25 Executive MBA students, followed by delivery of “Leader As Coach” workshop.
Results: Students experienced becoming more “coach-like” and the value of applying coaching skills and concepts into their everyday business interactions, such as Leading Change, Facilitation, Team Coaching, Negotiating, Feedback and Having Difficult Conversations.
Testimonial: Mike and Ashley were amazing! They really shattered my world view of the differences between mentoring and coaching, that they really are different and then they helped build the coaching side which I feel will be very useful. They were also very good at having the difficult conversations.
– MBA Student.
Name of Program: Leadership + Performance Coaching
Client: Federal Government Certification Program, 2016-2020
Description: Leadership and Performance Coaching Certification. ACT is training 500 federal leaders over 5 years to become internal leadership coaches through ACT’s International Coaching Federation-credentialed program. Each leader goes through 12 days of classroom training, together with mentor coaching and supervision. The cohort-based program, which focuses on coaching as a core leadership concept, trains leaders to become more “coach-like” in their interactions and be able to hold a formal coaching relationship with an employee.
Results: 143 leaders that have completed the program have expressed how being more “coach-like” is shifting the culture within their agency. Blending coaching with mentoring, interacting differently with millennials and infusing the coaching skills and mindsets into team interactions is resulting in more effective outcomes across the agency.
Testimonials: “One very successful thing that happened this week is this class! You changed the lives of 30 people and started the ripple that will affect an entire agency.” “Training delivery walks the talk. This is life changing.” “Thank you for the ways you provide feedback to us. Very compassionate and meaningful.” “Really well structured, on time. You guys make a great team.” “I will change my interactions with staff and supervisors. I will lead the change I want to see.” “I will stand up with a strong / confident voice and lead the change I want to see in my organization.
– Federal Executive Coaching Participants
Case Study 4: Team Coaching, Team Training, Team Assessments & 1:1 Coaching
Name of Program: Leading in a Matrixed Organization and 1:1 Executive Coaching, 2017
Client: Fortune 100 Global Sporting Apparel Company
Description: Working with Brand Technology teams, ACT provided real-time team coaching and training. ACT Team Coach observed team dynamics, providing real-time training and coaching.
Results: By applying some fundamental coaching skills such as Listening, Empathy, Paraphrasing and different Questioning styles, the team was able to overcome both inter and intra-team challenges. The individual and team assessments revealed blind spots that were limiting high performance.
Testimonial: “The real-time nature of the coaching was incredibly effective. Mike Hutchins encouraged the team to work through real examples and offered practical guidance for managing difficult scenarios. This in turn facilitated a very honest exchange of ideas and feedback, bringing the team closer together. I was very happy with the outcome of the training. I’ve seen the team the apply the techniques from the training in the wild. Additionally, several members of my team independently thanked me for providing the training. The sentiment was that it could instantly be applied to everyday scenarios, which they felt was missing from other training they had received.”
– Director, Fortune 100 Global Sporting Apparel Company
Case Study 3: Full Service Coaching
Name of Program: Company wide coaching services, 2015-2018
Client: Architect & Engineering
Description: Executive and Manager-level coaching and leadership development Coaching to 450 executives and managers with over 2,500 hours of coaching since 2015. ACT provides the upfront design, program management, and program evaluation, specifically:
• Coaching Needs Analysis
• Program Design / Management
• Matching coach to participant
• Orientation calls
• Design and provision of all coaching-related documentation
• Monitoring, tracking and reporting coaching progress
• Managing evaluations of coaching, coaches and participant performance and growth
• QA and ROI tracking
Testimonials: “The ACT coaches have taken the time to learn about our business which makes the sessions go smoother. Overall, working with ACT team has been a big success. They’ve managed their element of our program very efficiently.”
– Director, Corporate Resources, Global Engineering Firm